Help & Support

Frequently Asked Questions

How do I reset my password?

Go to Settings → Account → Reset Password and follow the instructions.

How can I track my support ticket?

Enter your ticket number in the Track Ticket section to view the latest status and replies.

When will I receive a reply?

Our support team usually responds within 24 hours on working days.

Can I reopen a closed ticket?

Yes. Contact the support team with your ticket number to reopen the request if required.