Frequently Asked Questions
Everything you need to know about VIXINDIA PRIVATE LIMITED.
What services do you provide?
We provide Website Development, Custom Software Development, CRM, ERP, Mobile Applications, Cloud Solutions, Hosting, SEO, UI/UX Design and IT Consulting.
How can I request a quotation?
You can submit your project requirements through our Inquiry page or contact our sales team by phone or email.
Do you build custom software?
Yes. Every business has different requirements, and we specialize in fully customized software solutions.
How long does a project take?
Project timelines depend on complexity. Small websites usually take 5–10 days, while large enterprise software may require several weeks or months.
Do you provide website hosting?
Yes. We provide secure cloud hosting, SSL certificates, backups, server monitoring and maintenance services.
Do you develop Android & iOS Apps?
Yes. We develop modern Android and iOS applications with secure backend integration.
Do you provide CRM or ERP Software?
Yes. We build CRM, ERP, HRMS, School ERP, Hospital Management, Inventory Management and many other enterprise solutions.
Can I upgrade my software later?
Absolutely. Our software is scalable and can be upgraded anytime as your business grows.
Do you offer technical support?
Yes. We provide technical support, maintenance and annual maintenance contracts after deployment.
Is my data secure?
Yes. We use industry-standard security practices, encrypted communication and secure hosting infrastructure.
Which payment methods are accepted?
We accept UPI, Bank Transfer, NEFT, RTGS and other approved payment methods.
Do you provide GST invoices?
Yes. We provide proper GST-compliant invoices for all eligible services.
Can I cancel my project?
Projects may be cancelled before development begins. Once development starts, cancellation charges may apply depending on completed work.
Do you provide refunds?
Refunds are governed by our Refund Policy. Most customized digital services are non-refundable after work begins.
How do I contact support?
You can contact us through Email, Phone, or our Contact page during business hours.
Where is your office located?
Our registered office is located in Kanpur, Uttar Pradesh, India.
What are your business hours?
Monday to Saturday, 9:00 AM to 6:00 PM (IST).
What is your official email?
care@wixindia.in
What is your support number?
+91 84290 55100
Why should I choose VIXINDIA?
We deliver secure, scalable, high-performance software solutions with modern technology, transparent communication and dedicated customer support.
